Syncrude Sucks Customer Reviews and Feedback
Syncrude Canada Ltd. is one of the world's largest producers of synthetic crude oil from oil sands and the largest single source producer in Canada. It is located just outside Fort McMurray in the Athabasca Oil Sands, and has a nameplate capacity of 350,000 barrels per day (56,000 m3/d) of oil, equivalent to about 13% of Canada's consumption. It has approximately 5.1 billion barrels (810,000,000
says"Mixed messages at times from different departments..."
Current Employee - Anonymous Employee says"Management is terrible, they're letting the plant fall apart. Very few spare parts are kept on site for general maintainance, repairs to plant equipment is inadequate at best. They're downsizing maintainance staff at time we need them more than ever. They're more focused on upholding petty rules and throwing their weight around than ensuring that their own plant is safe and reliable. They go on and on about safety, but they're letting their inadequately maintained equipment become a death-trap."
Former Employee - Engineer says"- Felt like a training ground, most engineers moved on after 5yrs. Little or no mentorship - Change in management, made employees feel like numbers - Definetly lacking in ability to retain employees as one sided disapora to neighbouring sites"
Material Coordinator (Former Employee) says"Syncrude treats people as numbers and only numbers. It is a horrible place to work and I wouldn't recommend it to anyone. I was seriously happy when I quit"
Laboratory Analyst (Former Employee) says"Management is totally poor. They keep you in the dark for every aspect of your job. You only know when and what to do last minute. Training is okay but a lot of expectations for low pay. They clearly know there are a thousand others. The supervisor main laboratory supervisor is a viper. In front of you tends to be friendly but constantly stabs you in the back with several impossible requests. He had the nerve to forbid talking between technicians so we could get the job done, even though we finished our routines and were doing extra work in a light and fun way. The money is alright but do not expect to be hired permanently and be aware you will be easily replaced if needed."
Safety coordinator (Former Employee) says"Will never go back Senior Management does not support team Senior Management lied not supporting education advancement Only positive experience is you get to work with a good grass roots team"
Mechanic (Current Employee) says"Unfortunately it's true what everyone says they only hire family and friends and Newfies if your not connected your a temporary worker it's ok to be a contractor you don't get treated very well but still the money is good but it is temporarily"
Process Operator (Former Employee) says"Syncrude offers competitive pay and benefits. It is, however, an old plant subject to constant mechanical and equipment failures. And due to poor management, placing profit over people, you can expect a hazardous work environment. As an employee you can be expected to be treated as a number, not an individual, so you will be paid well but also be dispensable.benefitsmanagement"
Contractor (Current Employee) says"Working as a contractor was the toughest thing ever, unpaid breaks , forced to take days off without pay, pay cuts . In general, Being at a contractor in this organization means you work twice as hard for half of what you deserve.nonecontractors are not looked after"
Heavy Equipment Operator (Current Employee) says"Mining - 12.5 hour days with another 2 hours travel combined 3 days - 3 nights. Your working alone and most times in solidarity confinement and your overall mental and physical health will deteriorate if your not careful. Great pay scale when you make it to top level and benefits but they have taken away much more then what they've offered in 5 years so don't bank on anything lasting. If your looking to grovel for a big pay then this is your job.Big payYour dirt in your leader's eyes and disposal."
Heavy Equipment Operator (Former Employee) says"Learned a lot as a coop student from the full time staff. Work-life balance is necessary to stay sane in this field. Culture is heavily skewed towards who you know and how long you've been at the company. Management needs to take a hard look at what they're doing with young talent."
Business Analyst (Former Employee) says"- Family Business not based on Meritocracy - Incompetent Leadership - No Processes and Systems in place - Poor Understanding of Change Management"
process operator (Former Employee) says"if you have a chance to work at another oil sands site your best off taking it, was lied to by management, permit office had some of the most rude people I have ever worked with in my life. job itself was ok, pay was ok, long days, alot of people that worked there didn't seem to really want to be there, training was a mess, best have some experience if you go there as there is very little experience to learn from. All they want to hire it seems are kids right out of school. avoid if you can.pay and benefitseverything else"
Heavy Equipment Operator (Former Employee) says"The people make the place ok to work for. The jobs are dirty the organization non existent but boy do they compensate you for it.PayLong days, poor management"
Heavy Duty Mechanic (Former Employee) says"was a great place to work 10 years ago. now its a joke. contractors rule in ten years be all contract employees. back stabbing in heavy duty shops and fire hall where I worked. Great pay benefits ok. Management all cousins uncles, mothers, brothers. at least its slowly changing. got fire so many people so it looks like there being safe. I remember red flagging build at night so we could fix stuff in way we should not of, then next day fire you for standing on a wheel. if u can get in great you won the lottery. but lots guys moving to cnrl and albinan cause seems better. Syncrude was the best of the big guys but now there last. I got let go for failing drug test. I led about doing drugs to save myself from being fired. when I came back to work I failed drug test even through I was never doing drugs tried challenge test but would not let me got cash and ended up quieting. so just beware your jobs is not safe there don't think you can fight them. but its like anywhere they want you gone you be gone. want safety want job done pick one anyway great guys there but like anywhere there are bad guys too.. if you do get hired congrats... o yeah don't join fire hall no matter whatgreat pay and holidaysfire hall, few bad employees. management"
HET (Former Employee) says"Good company to work for. The pension initially was great, however for new employees it has changed and is now not nearly as good. They have recently been purchased by Suncor, so the changes have not been seen yet.Good pay, stable employmentBus commute is long"
HR Advisor Corporate Learning & Development (Current Employee) says"Working in Syncrude has been a great experience for me in terms of learning about the oil and gas sector in Canada. I was fortunate to be an integral part of major projects in 2014. My major accomplishments include Development of Leadership Framework and Behaviours Scale-the first of its kind in 50 year history of Syncrude; Preparation of Technical & Core Competencies for HR Professionals, Creation of ROI and other mechanisms for measuring training and consulting activities.Friendly staff, exceptional salary and benefitsFast pace of change without clear communication channels"
chem eng co op (Former Employee) says"Syncrude was a memorable experience. However, not a very positive experience. Co-op was a waste of time. Only good thing was the pay. Everything else is lacking."
HSES Systems Analyst (Former Employee) says"Worked only for a short while here as a contractor. So this review is not based on long term exposure The company is quite old and large. Some employees have been around for a long time and therefore change processes can be a challenge. However most people are friendly."
Maintenance Technician (Current Employee) says"would never go back to running cable tray and pulling cable after working maintenance at syncrude. union was good when I knew no better, but do nothing for you really as long as there is jobs on the board.ready to take your union dues after each month although."
Plant Operator (Former Employee) says"a lot of uneducated and rude people are ruining this company..."
Planner / Scheduler (Current Employee) says"typical day at work is very busy with many new employees trying to cope with the requirements of day to day planning and scheduling.I have learned planning and scheduling for shovels in SAP and Primavera.My coworkers are awesome and great to be with.Management in my area is focussed on the implementation of SAP and losing sight of the people costs related to the massive culture cnge that is occurring.hardest part of job is the incredible workloadmost enjoyable is the people that i work with.free bussingcorporate change"
Material Engineer (Former Employee) says"good working environment for new grad to understand oil sand experience, lack of mentorship and training is glaring, overall positive experience and would recommend to others"